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Practical perspectives on Enterprise Architecture, digital transformation, and business process management — written by the consultants doing the work.
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What is TOGAF? The Enterprise Architecture Framework Explained (ADM, Certification, Use)
TOGAF is the de-facto standard framework for enterprise architecture, built around the ADM cycle. What it is, how the ADM works, what certification means – and when TOGAF is (and isn't) the right choice.
Enterprise Architecture for the Energy Industry
Enterprise architecture for the energy industry: how utilities govern OT/IT convergence, smart-grid, SAP Utilities and the energy transition.
What is Enterprise Architecture Management (EAM)? Definition, Benefits & Frameworks
Enterprise Architecture Management (EAM) is the discipline of aligning business and IT so change becomes steerable. A concise definition, the concrete benefits, the leading frameworks – and how to start.
Application Portfolio Analysis: A Five-Step Approach
How to assess and rationalise your application portfolio – a field-tested five-step approach using the TIME model, the right assessment criteria, and a defensible roadmap.
A System Architecture for Integrating User Activities in Social Networks with Customer Relationship Management
Presented at MKWI 2016, this paper proposes an eight-subsystem architecture for integrating social network user activities with CRM, validated through a lead management prototype.
Social Customer Relationship Management: An Architectural Exploration of the Components
Presented at I3E 2015 and published by Springer, this paper explores social CRM transformation through five architectural layers: business, process, integration, software, and technology.
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