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Digital Maturity Assessment
Digital Transformation

Digital Maturity Assessment

Structured evaluation of your organisation's digital capabilities against industry benchmarks — and a clear roadmap to the next maturity level.

Overview

Understanding This Service

What It Is

A structured, evidence-based evaluation of your organisation's digital capabilities across leadership, culture, data, tooling, and process dimensions, scored against Portamus's proprietary maturity model and industry peer benchmarks.

Who It's For

CIOs, CDOs, and transformation leaders in DAX 30 enterprises, mid-market organisations, and public administrations who need an objective baseline before committing to a digital transformation programme.

When It's Needed

Before launching a digital transformation initiative, during strategy reviews, or when executive leadership needs evidence-based input on where to invest for maximum digital impact.

Common Challenges

Why Clients Request This Service

No Objective Digital Baseline

Fragmented Transformation Initiatives

Unclear Investment Priorities

Digital Leadership & Culture Gaps

What's Included

Scope of Testing

Scope is tailored per engagement, but most assessments draw from the following.

Digital Capability Benchmarking

Structured scoring across six capability dimensions against Portamus's maturity model and industry peer benchmarks.

Leadership & Culture Assessment

Evaluation of digital leadership maturity, change readiness, and organisational culture across business and IT.

Technology & Data Landscape Review

Assessment of current tooling, data governance practices, and architecture fitness for digital goals.

Gap Analysis & Prioritisation

Identification of the highest-impact capability gaps relative to target maturity level and peer benchmarks.

Maturity Scorecard & Roadmap

Executive-ready maturity scorecard and a prioritised improvement roadmap tied to business outcomes.

Interactive self-check

Digital Maturity Check

Rate each of the six dimensions on the COBIT maturity scale (0–5) and get your maturity profile instantly.

The evaluation runs entirely in your browser – no data is transmitted or stored.

Digital Leadership & Strategy

1Digital Leadership & Strategy

A clear digital vision, anchoring in corporate strategy, leadership capability, and investment logic.

3 · Established

Guiding questions for scoring

  • Is there an explicit, communicated digital strategy that is interlocked with the corporate strategy?
  • Is accountability for the digital agenda clearly assigned (e.g. CDO/CIO) and anchored in top management?
  • Are digital investments prioritised on a transparent value contribution – not on individual interests?
  • Does the leadership team understand digital topics well enough to make informed decisions?
Culture & Change Readiness

2Culture & Change Readiness

Openness to change, a learning and error culture, cross-functional collaboration, digital skills.

3 · Established

Guiding questions for scoring

  • Is change experienced as an opportunity, or does inertia and resistance prevail?
  • Is there a learning and error culture that allows experimentation and fast learning?
  • Do business and IT collaborate cross-functionally towards shared goals?
  • Are digital skills built systematically (training, recruiting, internal communities)?
Data & Analytics

3Data & Analytics

Data availability and quality, data governance, analytical capability, data-driven decisions.

3 · Established

Guiding questions for scoring

  • Are the data relevant to decisions available, consistent, and trustworthy?
  • Is there a lived data governance (accountability, quality, privacy, catalogues)?
  • Are decisions made data-driven – or does gut feel dominate?
  • Does the organisation have analytical capabilities (reporting, self-service BI, and where relevant advanced analytics)?
Technology & Architecture

4Technology & Architecture

Modernity and integration of the system landscape, scalability, cloud adoption, architecture governance.

3 · Established

Guiding questions for scoring

  • Is the system landscape sufficiently modern, integrated, and scalable – or shaped by silo solutions?
  • Is there governed architecture governance that prevents sprawl?
  • Are cloud and platform approaches used where they create value?
  • Does the architecture allow new capabilities to be delivered quickly and safely?
Process Digitalisation

5Process Digitalisation

End-to-end continuity, degree of automation, and absence of media breaks in core processes.

3 · Established

Guiding questions for scoring

  • Are the core processes end-to-end digital – or interrupted by media breaks and manual intermediate steps?
  • Is the degree of automation of repetitive tasks high?
  • Are processes documented, owned, and measurable (process ownership, metrics)?
  • Are processes improved regularly, rather than defined once and then forgotten?
Customer & Partner Experience

6Customer & Partner Experience

Digital channels, seamless customer journeys, personalisation, partner and ecosystem integration.

3 · Established

Guiding questions for scoring

  • Do you offer seamless, low-friction digital customer journeys across all relevant channels?
  • Do you use customer data to personalise experiences meaningfully?
  • Are partners and the ecosystem connected digitally (interfaces, portals, self-service)?
  • Do you measure and improve the customer experience systematically (e.g. NPS, usage data, feedback loops)?

Your maturity profile

Leadership & StrategyCulture & ChangeData & AnalyticsTechnologyProcessesCustomer & Partner

Average maturity

3.0 / 5

Established

Weakest dimension

Leadership & Strategy

3 · Established

The biggest lever rarely sits where you are already strong, but in the weakest dimension with high strategic importance. Maturity grows best one level at a time.

Maturity scale: COBIT 2019 (0 = incomplete … 5 = optimising)

Our Approach

How We Run This Engagement

1

Scoping & Planning

Define assessment dimensions, identify stakeholder cohorts, and agree scoring criteria aligned to your industry sector.

2

Discovery Workshops

Structured interviews and workshops with leadership, IT, and business stakeholders across all maturity dimensions.

3

Capability Scoring

Score each dimension against the Portamus maturity model using a combination of evidence review and stakeholder input.

4

Benchmark Comparison

Compare your maturity profile against industry peer benchmarks and digital transformation best practices.

5

Roadmap & Reporting

Deliver a prioritised improvement roadmap and executive briefing, sequenced by impact and feasibility.

Deliverables

What You Walk Away With

Digital Maturity Scorecard

Scored maturity profile across all capability dimensions with a clear visual dashboard for executive review.

Benchmark Comparison Report

Side-by-side comparison of your maturity against industry peers and leading digital organisations.

Gap Analysis

Detailed findings on capability gaps prioritised by strategic impact and transformation readiness.

Prioritised Improvement Roadmap

A phased, actionable roadmap to the next maturity level, sequenced by business value and investment required.

Executive Briefing

Board-ready presentation summarising maturity findings, benchmark position, and recommended next steps.

Related Frameworks

This service commonly supports requirements under:

Why Our Approach

What Makes Our Testing Different

TOGAF & ITIL Certified Consultants
Proprietary Maturity Model
Benchmarked Against Peers
Actionable Roadmap Output
The Portamus Difference

A Digital Maturity Assessment gives your leadership team an honest, evidence-based view of where your organisation stands — not where it thinks it stands. Portamus uses a structured six-dimension model to score capabilities, compare them against peer benchmarks, and produce a prioritised roadmap that connects digital investment to measurable business outcomes.

FAQs

Questions About Digital Maturity Assessment

Don't see your question here? Our team is happy to walk through the specifics of your environment.

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