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Portamus consultants reviewing enterprise architecture engagement outcomes
9 Real Engagement Stories

Enterprise Architecture Transformation in Practice.

Real outcomes from real engagements — how Portamus has helped enterprises, public administrations, and mid-market organisations achieve measurable transformation results.

Results Overview

The Aggregate Impact

Totals across every engagement we have delivered, not just the highlights below.

9

Case Studies

28%

Avg. IT Cost Reduction

35%

Avg. Process Efficiency Gain

20+

Years Experience

Before the Case Studies

Challenges We Help Solve

Every story below traces back to one of these starting points.

EA Governance & Strategy

IT Landscape Rationalisation

Business Process Optimisation

Digital Transformation Programmes

Public Sector Modernisation

ERP Integration & Migration

Featured Case Studies

Real Engagements, Real Numbers

The information below come from a completed engagement, not a projection.

Business Process Management

European Aviation Authority Designs ECCAIRS-Integrated Occurrence Reporting System

Challenge

Optimisable digital system for managing internal aviation occurrences, required integration with European ECCAIRS standard

Solution

Process design for IORS, ECCAIRS integration architecture, SAP integration evaluation, staff training

Outcome

IORS live (easa.europa.eu/iors), ECCAIRS integrated, EU-wide incident data exchange enabled

Authority
Digitalisation
EU-wide
Incident Reporting
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Business Process Management

Fashion Retailer Builds ITIL-Compliant ITSM with Automated CMDB

Challenge

No unified ITSM, missing CMDB, manual release processes without unified automation for host and Java workloads

Solution

ITIL CMDB with automated asset discovery, Nagios monitoring, ChangeMan z/OS release management, Serena PPM

Outcome

Automated CMDB live, release management brought into production, SLAs and OLAs defined

live
to date
automated
Asset Discovery
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Healthcare

National Healthcare System Consolidates ITSM Architecture Across 22 Hospitals

Challenge

Fragmented ITSM across 6 hospital clusters, no unified monitoring for health-critical SLAs

Solution

End-to-end ITSM architecture across 8 process areas, SLA monitoring design, 4-system integration blueprint

Outcome

Unified ITSM blueprint for $54M programme, SLA-capable monitoring, integration architecture delivered

22
Hospitals
$54M
Programme Budget
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Banking & Finance

Insurance Group Implements Enterprise-Wide Identity & Access Management

Challenge

No automated, enterprise-wide IAM, manual drive-permission processes, insufficient security audit reporting

Solution

IAM architecture with pre-boot authentication, enterprise role concept, security manager dashboards

Outcome

Enterprise-wide IAM live, complete audit trail, three IAM systems integrated

3
IAM Systems
10.000
employees
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Banking & Finance

Insurance Group Rolls Out ITIL Release Management Across 300+ Applications and 2,000 IT Staff

Challenge

No standardised release management across 300+ applications, no QA/release process integration

Solution

ITIL release framework (3 release types), HP Quality Center/ALM integration, 220 test packages, enterprise rollout

Outcome

Enterprise release management live, 2,000 IT staff on-boarded, demonstrated at internal conferences

300+
Applications
2,000
IT Staff
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Banking & Finance

Investment Bank Modernises Release and Problem Management for Capital Markets IT

Challenge

No structured release management for capital markets system, undefined SLAs with external service providers

Solution

ITIL release management for Summit-ALM, Perforce integration for automated release notes, problem management design

Outcome

Automated release notes, SLAs defined with HP and Siemens, ITIL-compliant problem management

2
Providers Integrated
ITIL
Framework
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12
Industries Served

These case studies span:

All Case Studies
Enterprise Architecture
Public Sector
Healthcare
Banking & Finance
Business Process Management
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